Is your business phone system everything it needs to be so that you can move forward with your business goals? Are you able to collaborate on all levels with all of your creative and sales team members without being impeded? If not you may want to consider various types of business phone systems compared by Ucaas Review that are dedicated to your business lines and business goals.
The Importance of Good Communications
Communications is the heart of any business model and you must make sure that you have the right equipment and system to carry it out. What is more frustrating than being in the middle of a video conference call with an important client when your system dropped your signal? In this post, we will take a look at three or four of the major types of business phone systems so that you can decide which one is best for you.
Skype phone system is based on an internet protocol that requires you to be online when you’re using it. If you have ever done internet chat of any kind no doubt you are familiar with this protocol. The software is free to download at skype.com and it allows you to talk to more than one user-provided you have the add-ons to do it. Mostly though Skype is a simple program that allows one-on-one communication with another person who also has a Skype number.
Some users have reported that they were able to talk to up to 25 people at once using Skype technology. But this puts a great deal of strain on your connection and uses more bandwidth, so you will need to make sure your system can handle it.
The problem with Skype is that it is hard to take to a business level because there are so many things it will not do those businesses require to remain effective. You can do video chat and conference but there are frequent dropouts. This limits the ability to expand to what you needed to do for your business.
The worst thing that can happen is to have an important client on the phone when your system drops out. Avoid the scenario of “Can you hear me now?” if at all possible.
PBX systems are similar to the old original traditional phone systems that required a switchboard operator to transfer your call to someone else. Like the original systems, your central switchboard phone can be routed to all of the other mailboxes in your system.
You have probably experienced these systems as a customer many times when you called a company for help and it asks you a series of questions as to which mailbox you wanted. Such systems are still used today but they are limited if you want to expand to video chat and video conferencing as well as remote access to smartphone users. For this reason, PBX can only go so far for a business in terms of streamlining the communications needs.
PBX is also an expensive system since the entire system relies on the hardware which is the most expensive part of the setup. It also keeps you in “another century.” The technology that is used with PBX systems was used with the original phone systems!
VoIP stands for “voice over internet protocol.” Like Skype, you have to be connected to the internet to use it. But it is often a more stable system and most users prefer it over Skype due to the multiple features you can add. You also do not have to own your own hardware which reduces the cost to business owners of installing this type of plan.
You can choose from either on-site VoIP systems, “in the cloud” voice VoIP systems, or even have the hardware and software located with a third-party vendor. There are multiple options in the types of services you get with VoIP, as well as the capability of what you want to do.
For this reason, more business owners are opting to go with the voice in a cloud system to save money and to increase their return on investment. There’s no reason why you should have to break the bank in order to get a reliable video conferencing and communication system for your business.
What is important to you?
When trying to make a decision about the top of business phone service you want for your business, you need to think about what your goals are and how much you need to integrate collaboration within your platform.
There is limited collaboration possible with Skype except for the chat function which allows you to add numerous people to the chat. But when it comes to regular communications, Skype is limited to only one person at a time for best quality.
In general, Skype is limited for businesses without additional services and it often cuts out during the call. Skype was originally designed for individuals to talk to others on a private line rather than to open up the phone lines for multiple lines such as you see in a business.
If your business requires immediate access in your connections when trying to collaborate with others on a project, you will need to look at other options.
You don’t have time to wait on Skype or any of these other systems that bind you to landline only sitting. VoIP has proven to be the best choice for most businesses because of the ability to incorporate and include smartphone technology and virtual systems as well as landline setups.